Contact information

Contact Information

If you have questions about your order, product details, shipping, returns, hidden access, or customer support, please contact us.

Customer Support

Email: viking@ravenastrid.com

Please include your order number when contacting us about an existing order.

Business Information

Business Name: [Raven Astrid]
Website: https://ravenastrid.com/
Support Email: viking@ravenastrid.com


Response Time

We aim to respond to customer support messages within 2–5 business days.

Response times may be longer during holidays, product launches, high order volume, or weekends.

Important

Please make sure your email address is correct when placing an order so you can receive order confirmations, shipping updates, and any access instructions related to collector content.