Terms of Service

Welcome to Raven Astrid.

By accessing our website, browsing our store, or purchasing our products, you agree to these Terms of Service. Please read them carefully before using our website or placing an order.

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you have permission from a parent or guardian to use this website.

You may not use our products, website, music, artwork, or content for any illegal or unauthorized purpose.

Products

We offer physical collector editions, including CDs, DVDs, bundles, and related collector items.

Product descriptions, images, prices, availability, and features may change at any time without notice.

We make reasonable efforts to display product images and information accurately, but we cannot guarantee that your device screen will display colors or details exactly as they appear in real life.

Collector Editions & Hidden Content

Some products may include exclusive hidden tracks, private collector access, access codes, digital materials, or private community access.

These materials are intended only for the purchaser or authorized owner of the collector edition.

You may not copy, upload, share, distribute, resell, or publicly stream hidden tracks, exclusive content, access codes, or private collector materials without written permission.

Orders

When you place an order, you agree to provide complete and accurate information.

We reserve the right to refuse, cancel, or limit any order for reasons including suspected fraud, payment issues, incorrect product information, pricing errors, shipping limitations, or violation of these Terms.

Pricing & Payment

All prices are listed in the currency shown at checkout.

Prices may change at any time without notice.

Payment must be completed before an order is processed.

You are responsible for any taxes, duties, import fees, or other charges required by your country or region.

Shipping

Shipping times are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs, weather, incorrect addresses, or events outside our control.

Please review our Shipping Policy for more information.

Returns & Refunds

Returns, refunds, replacements, and cancellations are handled according to our Return & Refund Policy.

By placing an order, you agree to the terms of that policy.

Intellectual Property

All music, artwork, images, logos, text, designs, product names, videos, website content, and branding associated with Raven Astrid are protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, sell, upload, stream, or use our content without written permission.

User Comments & Reviews

If you submit reviews, comments, messages, or other content to us, you grant us permission to use, display, reproduce, and share that content for marketing, promotional, and business purposes, unless prohibited by law.

You agree not to submit content that is illegal, abusive, misleading, harmful, defamatory, or infringes the rights of others.

Third-Party Services

Our website may use third-party services for payment processing, fulfillment, shipping, analytics, email, advertising, and other business operations.

We are not responsible for the actions, policies, or content of third-party websites or services.

Limitation of Liability

To the maximum extent permitted by law, Raven Astrid and its owners, partners, suppliers, service providers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, services, or content.

No Guarantee of Availability

We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

We may update, suspend, or discontinue any part of the website or store at any time.

Changes to These Terms

We may update these Terms of Service at any time. The updated version will be posted on this website.

Your continued use of the website after changes are posted means you accept the updated Terms.

Contact

For questions about these Terms, please contact us at:

[viking@ravenastrid.com]